Privacy Policy

1. Introduction and scope

This Privacy Policy explains how EaseHawk Technologies Private Limited ("EaseHawk", "we", "us") collects, uses, shares, and protects personal data on this website (the "Website"). It applies to visitors and to people who submit our demo or contact forms.

It does not govern data processed inside the MoxCampus platform on behalf of customer schools — including student, parent, and staff records. For platform data, each school is the data controller and EaseHawk acts as a data processor under that school's Data Processing Agreement ("DPA"), which prevails for that data.

2. Who is responsible

For Website data, the controller is EaseHawk Technologies Private Limited, Sector 4, Rohini, Delhi, India 110085.

3. Personal data we collect

3.1 Data you give us

When you submit the demo form: your name, role, school name, country, approximate student count, WhatsApp number, work email address, preferred demo language and time, and any free-text notes you add. When you correspond with us by email, phone, or WhatsApp: the content of those communications.

3.2 Data collected automatically

Standard technical data that web infrastructure logs for security and reliability, such as IP address, browser type and version, device type, referring page, pages requested, and timestamps. See our Cookie Policy for cookies and similar technologies — currently, this Website sets no advertising or analytics cookies.

3.3 Data we do not collect here

We do not knowingly collect data about children on this Website, and we do not collect special-category/sensitive data here. Please do not include student names or other children's data in the free-text field.

4. How we use personal data, and why we may

We do not sell personal data, and we do not use Website data for third-party advertising.

5. Artificial intelligence and your data

Personal data submitted on this Website is never used to train AI models. For customer schools: student and staff data processed in the MoxCampus platform is likewise never used to train MoxCampus AI models, and AI-generated content concerning a child is released to parents only after review and approval by school staff, as set out in the applicable DPA and product documentation.

6. WhatsApp and messaging

If you give us a WhatsApp number, we will use it to respond to your enquiry and coordinate your demo. WhatsApp is operated by a third party under its own terms and privacy policy; message metadata and content are processed by that platform in accordance with its policies. You can ask us to switch to email at any time.

7. Sharing and sub-processors

We share Website personal data only with: (a) service providers who help us operate — such as form/CRM tooling, email delivery, and hosting — bound by confidentiality and data-protection obligations; (b) professional advisers under confidentiality; (c) authorities where disclosure is required by law; and (d) a successor entity in a merger, acquisition, or reorganisation, subject to this Policy.

8. Hosting and data residency

Customer platform data is hosted in the GCC region by default, or within a school's own private cloud in any region the school requires, as specified in that school's Customer Agreement. Website enquiry data is stored in India.

9. International transfers

Because we operate across India and the GCC, Website enquiry data may be transferred across borders. Where a transfer is regulated, we will use lawful transfer mechanisms appropriate to the exporting regime.

10. Retention

After the applicable period we delete or irreversibly anonymise the data, unless longer retention is required by law or to establish, exercise, or defend legal claims.

11. Security

We apply technical and organisational measures appropriate to the risk, including encryption in transit (TLS), access controls on a need-to-know basis, environment separation, and vendor due diligence. No system is perfectly secure; if we become aware of a breach affecting your data, we will act in accordance with applicable breach-notification laws of DPDP/CERT-In, India.

12. Children

This Website is directed at school decision-makers, not children, and we do not knowingly collect children's personal data through it. If you believe a child has submitted data here, contact us and we will delete it.

Within the MoxCampus platform, children's data is processed only on the documented instructions of the customer school under its DPA, with safeguards including role-based access, teacher-in-the-loop review of AI-generated content about students, and hosting choices controlled by the school.

13. Your rights

Depending on where you live, you may have rights including: access to your personal data; correction of inaccurate data; deletion/erasure; objection to or restriction of processing; withdrawal of consent at any time (without affecting prior processing); portability; and the right not to be subject to solely automated decisions with legal or similar effects (we make none on this Website).

14. How to exercise your rights

Write to hello@moxcampus.com with your request. We may need to verify your identity before acting. We aim to respond within the timelines required by the applicable law. Exercising your rights is free of charge except where the law permits a reasonable fee for manifestly excessive requests.

15. Do Not Track and automated decisions

This Website does not track visitors across third-party sites and therefore does not respond differently to browser "Do Not Track" signals. We carry out no automated decision-making or profiling with legal or similarly significant effects on Website visitors.

16. Changes to this Policy

We may update this Policy from time to time; the version on this page applies from its effective date. Material changes will be flagged prominently where reasonably practicable.

17. Contact and complaints

Privacy questions, requests, or complaints: hello@moxcampus.com · EaseHawk Technologies Private Limited, Sector 4, Rohini, Delhi 110085. If you are unsatisfied with our response, you may complain to the supervisory authority in your jurisdiction.